Frequently Asked Questions
Tea Quality and Usage
How long do your teas stay fresh?
Our teas taste best and are most effective within the first six months. However, if you store them properly in an airtight container in a cool, dry place, they can stay fresh for up to 18 to 24 months.
Are your teas gluten-free?
Absolutely! All our tea blends are completely gluten-free.
Are your teas organic?
Absolutely! We are dedicated to offering only the highest-quality teas, which is why we exclusively use organic ingredients in all of our tea blends.
What makes your teas unique?
Our specialty teas are thoughtfully crafted for its distinct flavor and health benefits, ensuring a unique and enjoyable tea experience.
Ordering and Payment
What payment methods do you accept?
For your convenience, we accept a variety of payment options including PayPal and all major credit cards.
How will I know if my order has been successful?
After placing your order, you'll get a confirmation email sent to the address you provided. If you don’t see it, be sure to check your spam/junk folder or contact our customer service team for assistance.
Shipping and Returns
How do I request a refund?
Your satisfaction is our priority. If you’re not satisfied with your order, just contact our customer service team at slothessentials@gmail.com. We’ll do everything we can to make it right.
How do I take advantage of the 30-day money-back guarantee?
If you're not satisfied with your purchase, contact our customer service team within 30 days of receiving your order to begin the return process.
Consumption and Preparation
Can I drink the teas cold?
Absolutely. Start by infusing the leaves in hot water. Then, you can either refrigerate the tea or add ice for a refreshing cold brew.
Can I drink the teas more than once a day?
We suggest sticking to the instructions included with each tea blend for maximum benefits. If you use more than recommended, your tea might run out before you’ve had the chance to enjoy it fully.
How do I prepare the tea?
Our teas come as loose leaves. You'll need a strainer or infuser to steep the leaves in hot water. Enjoy the aromatic experience of brewing your own perfect cup!
General
Do your tea blends contain any drugs or medications?
All our tea blends are 100% natural. We prioritize using pesticide-free, organic ingredients to ensure that each blend is free from harmful or allergenic substances.
Do you have physical stores or distributors?
Right now, we operate mainly online, providing a smooth and convenient digital shopping experience.
Should I exercise during my detox with your teas?
Our teas can support your wellness journey, but for the best results, we recommend pairing them with a balanced diet and regular exercise.
How much exercise should I do during my detox?
Exercise needs can differ depending on individual goals and health conditions. However, most of our customers find that working out at least twice a week, alongside enjoying our teas, is particularly beneficial.
For any additional questions or inquiries, feel free to reach out to us. We're here to ensure you get the most out of your tea experience!