Frequently Asked Questions (FAQ)
General
Do you have retail locations?
Currently, Sloth Essentials operates exclusively online to provide a seamless shopping experience.
Where can I find Sloth Essentials teas near me?
Our teas and accessories are available exclusively at slothessentials.com.
Tea Quality and Usage
How long do your teas stay fresh?
Our teas taste best within the first six months. However, if stored in an airtight container in a cool, dry place, they can remain fresh for up to 18–24 months.
Are your teas gluten-free?
Yes! All our tea blends are completely gluten-free.
Are your teas organic?
Absolutely. We use only organic ingredients to ensure the highest quality in every blend.
Are your teas vegan-friendly?
Yes, all our teas are 100% plant-based and suitable for a vegan lifestyle.
What accessories do you recommend for brewing tea?
Our Stainless Steel Mesh Tea Infuser and Perfect Measure Tea Scoop are ideal for preparing the perfect cup of loose-leaf tea.
Do you offer tea samples?
Yes, we provide sample-sized options for customers who want to try different blends before committing to a full-sized purchase. Contact us at info@slothessentials.com if there is a tea you would like to try and we will happily provide you with a sample.
What makes your teas unique?
Each tea is thoughtfully crafted for its distinct flavor and wellness benefits, ensuring a unique and enjoyable experience.
How many servings do I get from a bag of loose-leaf tea?
Each bag provides approximately 15–20 servings, depending on the recommended portion size.
Behind the Blends
What makes your blending process unique?
Our blending process focuses on harmony and balance, ensuring each ingredient complements the others. This meticulous approach results in teas with rich flavors and targeted wellness benefits that align with our Sloth LYFE philosophy.
Are your blends handcrafted?
Yes, our teas are handcrafted in small batches to maintain consistency and quality in every cup. Each blend reflects our commitment to creating a premium tea experience.
Do you use artificial flavors or additives in your blends?
No, all our blends are made with natural, organic ingredients and are free from artificial flavors, colors, and preservatives.
How does the lifestyle of Costa Rica play a role in the tea blends?
The relaxed, balanced lifestyle of Costa Rica, inspired by the concept of "Pura Vida," is at the heart of our tea blends. Each blend is crafted to capture the essence of this laid-back way of life, promoting relaxation, mindfulness, and a connection to nature. This philosophy aligns perfectly with our commitment to helping you embrace calm and wellness in every cup.
What do sloths have to do with tea?
Sloths embody the essence of a slow, mindful, and relaxed lifestyle—values that align perfectly with enjoying a cup of tea. At Sloth Essentials, we draw inspiration from the sloth’s deliberate and peaceful approach to life. Just as sloths take their time, our teas are crafted to encourage you to slow down, savor the moment, and embrace serenity. It’s about living intentionally, one calming sip at a time.
Why the name Sloth Essentials?
Sloth Essentials provides everything you need to live a Sloth LYFE, from premium teas and practical accessories to comfortable attire. Our name reflects our commitment to supporting a lifestyle of mindfulness, relaxation, and balance—helping you embrace intentional living, one sip and moment at a time.
What is Sloth LYFE?
Sloth LYFE is a philosophy that embraces living intentionally, slowly, and mindfully. It’s about taking time to enjoy the simple moments, prioritize self-care, and find balance in a busy world. At Sloth Essentials, our teas are designed to support this lifestyle, helping you slow down, relax, and focus on what truly matters—L.Y.F.E. (Love Yourself First Everyday).
Ordering & Shipping
I forgot a discount code—can you apply it after I’ve placed my order?
Unfortunately, discount codes cannot be applied retroactively. Please ensure you use your code at checkout.
Can I make changes to my order after it’s placed?
If your order hasn’t shipped yet, contact us at info@slothessentials.com, and we’ll do our best to assist you.
What shipping methods do you use?
We partner with trusted carriers to ensure fast and reliable delivery. Shipping options will be displayed at checkout.
Do you ship outside North America?
At this time, we only ship within North America, including Canada.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email. Click the link to monitor your shipment’s progress.
Why hasn’t my tracking updated?
Sometimes tracking updates are delayed. If your tracking hasn’t updated in several days, please contact us at info@slothessentials.com.
What should I do if my order arrives damaged or incomplete?
Contact us at info@slothessentials.com with your order details and photos of the issue. We’ll make it right as quickly as possible.
Returns & Refunds
Can I return opened tea or used accessories?
We cannot accept returns for opened tea or used accessories. However, defective items are eligible for replacement.
How do I return tea or accessories purchased from an outside retailer?
Please reach out to the retailer directly to inquire about their return policy.
Consumption and Preparation
Can I drink the teas cold?
Absolutely! Infuse the leaves in hot water first, then refrigerate or serve over ice for a refreshing cold tea experience.
Can I drink the teas more than once a day?
Follow the instructions provided with each tea blend for the best results.
How do I prepare the tea?
Our loose-leaf teas require a strainer or infuser. Add the recommended amount of leaves to hot water, steep, and enjoy the aromatic experience of a freshly brewed cup.
Do you recommend using filtered water?
Yes, we recommend using filtered or spring water to prepare your tea. High-quality water enhances the flavor and ensures a pure, aromatic tea experience.
What is the ideal water temperature for brewing?
The ideal water temperature depends on the type of tea:
- Green Tea: 175–185°F (80–85°C)
- Herbal Tea: 200°F (93°C)
- Other Blends: Follow the specific instructions provided for the blend.
How long should I steep my tea?
Steeping times vary depending on the tea type:
- Green Tea: 2–3 minutes
- Herbal Tea: 5–7 minutes
- Other Blends: Refer to the instructions on your tea package for the best results.
Can I drink your teas while pregnant or breastfeeding?
We recommend consulting with your healthcare provider before consuming herbal teas while pregnant or breastfeeding.
Caffeine
How much caffeine is in tea compared to coffee?
Tea generally contains less caffeine than coffee. A typical cup of tea has about 20–60 mg of caffeine, compared to 95–200 mg in coffee.
How does caffeine content vary between tea types?
Caffeine levels depend on the tea type:
- Green teas: Moderate caffeine.
- Black teas: Higher caffeine.
- Herbal teas: Naturally caffeine-free.
Is it true you can rinse the caffeine off tea by brewing it for 30 seconds?
While this method slightly reduces caffeine, it doesn’t remove it entirely.
Why does tea provide a calmer energy boost than coffee?
Tea contains L-theanine, an amino acid that promotes calmness and focus, balancing the effects of caffeine.
Sustainability
How does Sloth Essentials prioritize sustainability?
Where does Sloth Essentials source its ingredients?
Our ingredients are sourced from around the world, ensuring a diverse and premium selection for our teas. Guided by our commitment to quality and sustainability, we carefully select each component to provide the finest teas and herbal blends for our customers.
What steps are you taking to reduce waste?
In addition to using recyclable and eco-friendly packaging, we encourage the use of reusable accessories like our Stainless Steel Mesh Tea Infuser to minimize single-use waste.
Tea & Food Safety
How should I store my tea?
Store your tea in an airtight container in a cool, dry place away from light and humidity to maintain freshness.
Are your teas gluten/dairy/allergen-free?
Yes, all our teas are free from gluten, dairy, and common allergens.
Are your teas free of GMOs?
Absolutely. All our teas are crafted with non-GMO ingredients.
What does "organic" mean for your teas?
Organic teas are grown without synthetic fertilizers, pesticides, or GMOs, ensuring a pure and natural product.
If you have any additional questions, feel free to contact us at info@slothessentials.com. We’re here to help!